linje-parkering

Studded tire fee
Frequently Asked Questions

  • I bought the studded tire fee, but recently got new stud free tires, can I get a refund?
    • No
  • Do I need any evidence in the windshield of the car?
    • No, everything is electronic. No physical wafer needed.
  • I accidentally managed to pay twice or more, can I get a refund?
    • Yes, send us your account number, which phone number and registration number was registered. Customers who have paid through EasyPark must contact EasyPark directly phone: 23 30 88 80 Mail: kundeservice@easypark.net
  • I have a HC certificate and I’ve read that I can get my money back?
    • Yes, a car where a driver or passenger brings a parking permit for disabled people is exempted from the studded tire charge. The HC certificate is personal and does not follow the car. Send copy agreement / HC card to piggavgift@stavanger-parkering.no, please include which account number you want the money to and which registration number you paid the fee for.
  • My car has been condemned, can I get a refund?
    • Yes, we must have documentation that the car has actually been condemned, send this to us at mail piggavgift@stavanger-parkering.no. If you want the fee transferred to the new car, provide us with the new registration number.
  • I’ve managed to type in the wrong registration number, what do I do?
  • I want to change my registration number because of different reasons, can you help?
  • I have problems with Stavanger Parking KF’s app / website
    • For problems regarding finding your receipt, check here.
    • Check coverage on the card
    • Check your mobile coverage
    • Check for valid cards, we accept Visa, Mastercard and Amex
    • Check expiration date on card, if the cards expiration date is a month or less after purchase date, the transaction will not be approved. (For example, if you make a purchase in November and the card expires in December, it will not go through)